Crisis Response

Many businesses and government agencies already use simulation training to prepare teams for change to help them become more resilient in a crisis.

You cannot easily know how you and your colleagues will perform when a crisis occurs. One option is to wait until the worse happens and rely on them to 'step up' when the moment is right. This might work but it is risky.

The alternative is to work through crisis situations and practice the thinking and decision-making skills everyone needs (and probably has).

Practice reduces the risk of 'decision paralysis'.

The crisis games are not designed to encourage standard answers to a set problem, but instead create a dynamic environment in which the key skills are practised in real time. The interactive and dynamic nature of the game brings out styles of decision making and communication and allows us, as part of the debriefing and evaluation stages to review and reflect on “...what just happened there?”.

So the game tests crisis responses – and puts players under pressures such as information overload and not enough time – with the aim of normalising that experience so that when (or if) it occurs the participant is less likely to freeze.

They particularly allow that all-important facilitated time for post game analysis, review and evaluation so that everyone can, if they wish, come away with some reflection on their practice or personal development.

Games that include Crisis Response as a key theme:

Critical Thinking | Responsible Communication | Crisis Response
Negotiation | Team-building | Education

© Past Perspectives 2014